F.A.Q.

I received the wrong product?

If you feel that you have received the wrong product, please contact customer service

 within 72 hours of receiving the product.

What is your return policy?

Please visit the Shipping & Returns Policy page located under "Information" on every

page.

When will my order ship?

Most of our products ship within 2 business days after placing your order. We can\\\'t guarantee that every item will be in stock. Items that are not currently in stock will be placed on backorder. If this occurs you will be given the opportunity to cancel or change your order. 

 Do I have to pay sales tax?

Only Nevada residents must include all applicable state sales taxes. The appropriate amount will be applied to Nevada orders automatically.

 I have a question on my charges.

Please email us with your question(s). Our office will respond within 72 hours.

When will my backorder arrive?

Backordered items are those, which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout. 

How do I contact you?

Please refer to the “Contact us page”

Can I order a print catalog?

Our inventory changes almost daily. Therefore no print catalog is available. But the good news is, you\\\'ve already found our online catalog updated with our newest items. So have fun and browse the website.